Swiss Hospitality Consulting & Management
Devport GmbH
Devport GmbH
An award-winning Swiss hotel consultancy and management firm, trusted by discerning owners to amplify financial performance, elevate guest satisfaction, and forge iconic brands. From feasibility studies and asset management to full-service operations, we architect successful and innovative strategies that optimize revenue, strengthen market positioning, and drive sustainable profit growth for luxury hotels worldwide.
At the heart of what we do is a simple mission: to celebrate what makes each property special. We're here to fuel sustainable growth and create a legacy of excellence that lasts.
Global Experience
Vast experience
By embracing cultural nuances and industry-specific intricacies, we create strategies that resonate with a sophisticated global audience.
Luxury
Luxury Experience
Our philosophy is simple yet profound: luxury is a feeling—one that lingers long after a guest departs.
Management
Expert Consulting
Our approach is rooted in deep industry expertise, data-driven analysis, and an unwavering commitment to delivering tailored solutions.
Global Experience
Vast experience
By embracing cultural nuances and industry-specific intricacies, we create strategies that resonate with a sophisticated global audience.
Luxury
Luxury Experience
Our philosophy is simple yet profound: luxury is a feeling—one that lingers long after a guest departs.
Management
Expert Consulting
Our approach is rooted in deep industry expertise, data-driven analysis, and an unwavering commitment to delivering tailored solutions.
Timely Luxury
We elevate your brand, delivering refined experiences and timeless sophistication for discerning guests.
Devport GmbH offers unparalleled hotel consulting and management, driving revenue and operational excellence worldwide.
Strategic Market Expansion
Navigate new markets with confidence through our expert guidance and proven strategies for growth.
Tailored Solutions
Excellence in Hotel Management
We provide tailored consulting and management services to elevate a hotel's performance and enrich guest satisfaction.
Personalized service for each hotel's unique needs
Secure operations to protect guest data and assets
Global reach with local expertise
Innovative strategies to elevate your hotel's reputation
Asset Management
Maximize property ROI
Feasibility Studies
Investment Grade Market Analysis
Turn Around Management
Revitalize underperforming properties
Our Portfolio of Success
Explore our successful projects and witness the transformation we bring to hotels worldwide.
Our portfolio showcases a curated collection of distinguished properties our team members have been involved with
Glarros OldTown
Tbilisi, Georgia
Monograph Hotel
Tbilisi, Georgia
Gran Melia Hotel
Jakarta, Indonesia
Berjaya Hotels+Resorts
Malaysia
Carlton Hotel
Singapore
Bali Padma Hotel
Bali, Indonesia
Basma Hotel
Aswan, Egypt
Holiday Inn
Dalian, China
Holiday Inn
Phuket, Thailand
Majapahit Hotel
Surabaya, Indonesia
AAA Hotels + Resorts
Maldives
Airport Hotel
Bangkok Thailand
Our Pre-Opening & opening management experience
Explore our pre-opening and / or opening activities
Our portfolio showcases some of the properties our team participated in pre-opening and opening management
Glarros OldTown
Tbilisi, Georgia
Monograph Hotel
Tbilisi, Georgia
Holiday Inn
Batumi, Georgia
Home2 by Hilton
Batumi, Georgia
Colonial Beach Resort
Langkawi, Malaysia
Bali Padma Hotel
Bali, Indonesia
Basma Hotel
Aswan, Egypt
Long Beach Resort
Phu Quoc, Vietnam
Holiday Inn
Phuket, Thailand
The Chateau
Berjaya Hills, Malaysia
Cygal Hotel
Kuala Lumpur, Malaysia
New World Hotel
Beijing, China
Awards
Best Hospitality Consultancy 2024
Travel and Tourism Award
Recognized for excellence in transforming hotel operations
Client Service Excellence Award 2024
Travel and Tourism Awards UK
Awarded for excellent client satisfaction across the properties managed
Best Hospitality Consulting
Hospitality Awards UK 2022
Honored for exceptional service and client satisfaction
Excellence Award 2010
Expatriate Lifestyle Malaysia
Recognized for best Spa Resort within the Berjaya Hotel Group
Certificate of Excellence 2010
TripAdvisor.com
Awarded for exceptional services for a property within the Berjaya Hotel Group
Best 4-star Resort Hotel 2010
Hospitality Asia Platinum Awards
Honored for excellent service for a property of the Berjaya Hotel Group
Best Grand Business Hotel 2007
Asia Inc Publication
Gran Hotel Melia, Jakarta
Best Indonesian Hotel 2006
Asia Golf
Awarded for outstanding service and Guest Satisfaction, Gran Melia Jakarta
World's Best Diving Hotel 2003
Tauchen, German Diving Magazine
Medhufushi Island Resort, Maldives
AAA Hotels
AAA Hotels
PRIMO Awards 2003 2005
Thomas Cook/Neckermann Travel
3 awards for 2 properties in the AAA Hotel Group Maldives
10 Best hidden Gems Asia
Tripadvisor.com in 2006
ranked number 4 for Medhufushi Island Resort Maldives
Hotel of the Year Nomination
Singapore Hotel Association
First time nomination for Carlton Hotel Singapore for 1996
On-the-Job-Center Award
Government of Singapore 1996
Honored for excellent in-house training, Carlton Hotel Singapore
Hotel Security Award 1996
Government of Singapore
Awarded for outstanding Security services at Carlton Hotel Singapore
Best performing Hotel
Holiday Inn Asia/Pacific 1992
Recognized for outstanding financial and guest satisfaction levels for HI Dalian
Measurable Results
Tbilisi, Georgia
Opened in May 2023
RevPar: -1.2% vs 5-star industry
Guest Satisfaction: +6% vs 5-star industry
Employee Satisfaction: 89%
RevPar: -1.2% vs 5-star industry
Guest Satisfaction: +6% vs 5-star industry
Employee Satisfaction: 89%
Hotel Group Malaysia
• GOP: +8.6%
• Revenue: +10%
• Guest Satisfaction: +125%
• Employee Satisfaction: +16%
• Revenue: +10%
• Guest Satisfaction: +125%
• Employee Satisfaction: +16%
Kuala Lumpur, Malaysia
• GOP +18% vs industry
• ADR +2% vs industry
• Guest Satisfaction +350%
• Staff Satisfaction +40%
• ADR +2% vs industry
• Guest Satisfaction +350%
• Staff Satisfaction +40%
Jakarta, Indonesia
• Revenue: +25%
• GOP: +45%
• Guest Satisfaction: 2nd best in Group
• Employee Satisfaction: + 20%
• GOP: +45%
• Guest Satisfaction: 2nd best in Group
• Employee Satisfaction: + 20%
Hotels Maldives
• Revenue: +118%
• GOP: +116.8%
• ADR: +46%
• Guest Satisfaction: +18%
• GOP: +116.8%
• ADR: +46%
• Guest Satisfaction: +18%
Singapore
• Revenue: +12%
• GOP: +24%
• ADR: +15%
• Guest Satisfaction: +56%
• GOP: +24%
• ADR: +15%
• Guest Satisfaction: +56%
Dalian, China
• Revenue: +42%
• GOP: +18%
• ADR: +USD 27
• Guest Satisfaction: +20%
• GOP: +18%
• ADR: +USD 27
• Guest Satisfaction: +20%
Bali, Indonesia
successfully opened in 1990
• GOP: nearly 40 %
• Occupancy: above 50 %
• Guest Satisfaction above 95%
• GOP: nearly 40 %
• Occupancy: above 50 %
• Guest Satisfaction above 95%
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Learn how Devport GmbH is revolutionizing boutique hotel management with strategies which create value
M. Locher
Partner
Explore how our tailored consulting services drive success in the boutique hotel industry.
M. Locher
Partner